Shipping policy

Shipping Policy

Last updated: September 12, 2026

Thank you for shopping with us! We aim to deliver your order safely and as quickly as possible across Pakistan.

Order Processing

- Orders are usually processed within 1–2 business days after the order is placed.

- Orders placed on weekends or public holidays may be processed on the next business day.

- Once your order has been shipped, you may receive tracking information through the contact details provided at checkout.

Delivery Time

Our estimated delivery time within Pakistan is:

- Major cities: 2–5 business days

- Other areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

We may occasionally offer free shipping promotions. Any applicable offer will be shown on our website or at checkout.

Cash on Delivery

If Cash on Delivery (COD) is available for your order, you can pay the courier when your package is delivered.

Please make sure you are available to receive the order and have the correct amount ready when possible.

Order Tracking

If tracking is available, your tracking details will be provided once your order has been shipped.

Please allow up to 24–48 hours for tracking information to become active.

Incorrect Address or Contact Information

Please carefully check your name, phone number, and delivery address before placing your order.

If incorrect information causes a delivery failure or return, additional shipping charges may apply for reshipping.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number.

We will contact the relevant courier and assist you in resolving the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible. We may request photos or videos of the package and product to investigate the issue.

Contact Us

For questions about shipping or your order, please contact us through our Contact Us page or customer support email.

We appreciate your business and thank you for shopping with us!